Onboarding to QA Wolf Full Service

What to expect during QA Wolf full service onboarding, including timelines, meetings, and setup steps.

QA Wolf Full Service pairs your team with a dedicated QA engineering team that builds, runs, and maintains your automated test suite. If you’re evaluating QA Wolf, book a demo to talk through your coverage goals.

Onboarding

Onboarding with QA Wolf is easy, but a few things need to be set up before we can begin developing a Test Plan and building your automated test suite.

Timeline

1 to 2 weeks after contract start if all blockers are cleared.

Onboarding to-dos

1. Connect your Slack, Teams, or Discord account with QA Wolf.

2. Send test environment credentials to your Account Executive, QA Engineering Lead, or Customer Success Manager. The environment needs to be stable and reachable before onboarding can begin.

   • Read: Preparing an environment for QA Wolf test runs
   • Read: Which environment should we run tests on?
3. Identify a Champion (day-to-day) point of contact for QA Wolf who can clear blockers and make decisions about your test suite.

Your QA team

• Read: Who will we be working with from QA Wolf?

Kick-off meeting

When

Within 5 business days of the contract start date.

Agenda

• Introductions.
• Review coverage goals.
• Set expectations for the process.
• Align on milestones.

Attending

From your team	From our team
Point of contact during the sales process	Customer Success Manager
Champion (day-to-day contact) who will be most hands-on working with us	QA Lead
Any other team members you’d like to include (engineers, product managers, etc.)

Action items

Your responsibilities	Our responsibilities
Connect a shared Slack, Teams, or Discord channel.	Learn about QA priorities and onboarding goals.
Share your environment credentials.

Product tour meeting

When

Within 5 business days of the contract start date.

Agenda

• Introductions.
• Walk through your app.
• Identify testing priorities.
• Identify areas to avoid.

Attending

From your team	From our team
Product or engineering manager for each testable feature set	QA Engineering Lead
	Test outliner

Action items

Your responsibilities	Our responsibilities
Internally align on the product(s) that QA Wolf will be working with and what areas are the highest priority to build coverage for.	Record the product tour.
	Take detailed notes for test plan creation.
	Ask clarifying questions about priorities and product functionality.

Implementation

Once we understand your application and testing priorities, we’re ready to start outlining a Test Plan and coding up your automated test suite.

Timeline

• Planning phase: 2 to 4 weeks after the contract start date if all blockers are cleared.
• Test creation phase: The next 2 to 3 months after the Test Plan is approved.

Test planning to-dos

1. Send over any existing test plans or internal priority lists. Anything you have is great: Google Sheets, a TestRail matrix, or just a list of priority features. If you don’t have anything, don’t worry — we’ll work with you to determine priorities and coverage areas.
2. Export and send your existing E2E tests — if you have any. We can convert that code to QA Wolf outlines and test code, or avoid covered product areas if you plan to continue running and maintaining them internally.

First Test Plan review meeting

When

Within 15 business days of the contract start date.

Agenda

• Introductions.
• Review the test plan.
• Re-confirm priorities.
• Provide feedback on the test plan’s coverage areas.
• Confirm the scope of work.

Attending

From your team	From our team
Product or engineering manager for each testable feature set	QA Engineering Lead
	Test outliner

Action items

Your responsibilities	Our responsibilities
Answer questions from the test outliners on Slack, Teams, or Discord.	Prepare detailed outlines for all tests within budget.
	Field questions about the test plan and outlining process.
	Respond to outline feedback and changes in your team’s priorities.

Final Test Plan review

When

Within 20 business days of the contract start date.

Agenda

• Introductions.
• Recap feedback from the first review.
• Review changes/updates to the test plan.
• Review the AAA framework.
• Finalize the scope of work.

Attending

From your team	From our team
Product or engineering manager for each testable feature set	QA Engineering Lead
	Test outliner

Action items

Your responsibilities	Our responsibilities
Identify any remaining gaps or issues.	Convert all approved outlines to the AAA framework in preparation for coding.
Approve the scope of work.	Update outlines and priorities based on feedback from the first review.

Common test planning blockers

• Your stakeholders aren’t aligned on testing goals and priorities, which prevents us from finalizing a Test Plan.
• Your team is unresponsive when QA Wolf reports possible bugs or asks for product clarification.
• Your team is unavailable to review the test plan.

Common test creation blockers

• Your test environment is too unstable to run end-to-end tests reliably. Read: Preparing an environment for QA Wolf test runs.