Troubleshooting

Common issues when integrating with @qawolf/ci-sdk.

Common issues when integrating @qawolf/ci-sdk into your CI pipeline.

outcome is "success" but no run was created

Cause: The deployment notification was accepted but no trigger matched the request.

Check:

• deploymentType matches the value configured in your QA Wolf trigger
• hostingService matches where your code is hosted, not where your pipeline runs
• At least one trigger is configured for the target environment in QA Wolf
• Contact your QA Wolf representative to confirm trigger configuration

outcome is "failed" or "aborted" on attemptNotifyDeploy

Cause: The notification request was rejected or timed out.

Check:

• QAWOLF_API_KEY is set correctly in your CI environment
• The key belongs to the correct QA Wolf workspace
• Your CI runner has outbound HTTPS access to app.qawolf.com

pollCiGreenlightStatus times out

Cause: The run did not complete within the polling timeout (default: two hours).

Check:

• The run is visible in the QA Wolf UI and has not stalled
• The pollTimeout option is set appropriately for your expected run duration
• The runId passed to pollCiGreenlightStatus matches the run you intend to poll

pollCiGreenlightStatus aborts with "run-canceled"

Cause: The run was canceled, typically because a newer run superseded it.

Check:

• Whether a newer deployment notification was sent before this run completed
• Whether deduplicationKey is configured correctly in attemptNotifyDeploy
• A canceled run cannot be recovered — submit a new deployment notification if needed

Artifact upload succeeds but the run cannot find the file

Cause: The file path passed to attemptNotifyDeploy via variables does not match the uploaded location.

Check:

• Use playgroundFileLocation from the generateSignedUrlForRunInputsExecutablesStorage response as the variable value
• For mobile apps, prefix the path with /home/wolf/run-inputs-executables/
• The variable name (RUN_INPUT_PATH, ANDROID_APP, etc.) matches what your QA Wolf trigger expects

fetch is not defined error

Cause: The SDK requires fetch, which is only available natively in Node.js 18 or later.

Check:

• Node.js 18 or later is available in your CI environment

import { fetch } from "undici";

const sdk = makeQaWolfSdk({ apiKey: process.env.QAWOLF_API_KEY }, { fetch });

Mobile triggers are enabled but runs are not starting

Cause: Mobile triggers require additional platform configuration by QA Wolf before they activate.

Check:

• Contact your QA Wolf representative to confirm mobile triggers have been enabled for your workspace
• Artifact naming conventions match what was agreed with QA Wolf
• The artifact upload step is completing successfully before attemptNotifyDeploy is called